Holistic Hospitality: Achieving Operational Excellence
MGT2002
Description
Experience the heart of hotel operations with a comprehensive look at both front-of-house and back-of-house functions. Dive into the essential elements that ensure smooth and efficient hotel management. From the intricacies of guest services, including reception and concierge, to the critical logistics of housekeeping, kitchen operations, and maintenance, you’ll gain hands-on experience and practical knowledge. Through case studies, interactive activities, and real-world applications, you’ll learn to integrate these operations seamlessly, ensuring exceptional guest experiences and operational efficiency. Elevate your hospitality career with the skills needed to ensure smooth operations and exceptional guest experiences, preparing you to contribute to sustainable and thriving hospitality environments.
Dates
Aug 25, 2025 — Sep 28, 2025
Aug 24, 2026 — Sep 27, 2026
Aug 23, 2027 — Sep 26, 2027
Location
In-Person Education
Registration Information
For credit cost: $1125
