Written by Dr. Melik Peter Khoury
Before the intelligence, before the automation, before the promise of transformation at scale, there is the unglamorous work of preparation. The tedious labor of cleaning data. The political battles of breaking down silos. The discipline of building systems that actually talk to each other.
This is the work no one wants to discuss because it doesn’t inspire, it doesn’t dazzle, and it doesn’t fit neatly into a quarterly board report. But it is the only work that matters when the technology everyone is chasing depends entirely on the foundation that most do not want to invest in building.
The AI agent frenzy is reaching fever pitch. Every vendor promises transformation through intelligent automation; Presidents and CEO’s in higher education using the word AI like the word “smurf”. Every conference echoes with promises of agents that will revolutionize student services, streamline operations, and somehow solve the enrollment crisis. And higher education, desperate for solutions to existential challenges, is listening with checkbook in hand – well… debt in hand.
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