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This is not about productivity hacks. It’s about how I’ve rebuilt my executive infrastructure, utilizing OpenAI as a daily partner in achieving strategic clarity, pattern recognition, and institutional design.

In my previous piece, Cognitive Infrastructure: The New Leadership Frontier, I argued that generative AI is not just another operational tool. It represents a shift in how leadership itself is structured and performed. After publishing that article, one question kept surfacing in conversations with fellow executives… “How are you actually using this in your daily work?” This is my answer.

Over the past year, I have integrated OpenAI into my leadership approach. Not as a novelty, not as a digital assistant, but as a core component of how I frame problems, test decisions, and design the institution around me. The credit for the evolution of my thinking goes to my Board Chair, Sharon Reishus, and in my journey with Salesforce to better understand how we at Unity can use Agentforce to scale our operations through the multi-year launch approach of our own AI Learner System: Higher Education Has Been Waiting for AI. Una Is Just Getting Started. What began as an experiment in productivity has evolved into something more fundamental. It has changed how I think, work, and lead.

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